it is simply laziness or they are scamming people. i would suggest you lodge a complaint through your states attorney general. this issue is wide spread and ea support is hostile about this issue. also lodge a complaint thru Microsoft since they are advertising it is as a bundle, which also makes it their problem.
Community ManagerHi all,
I'm going to close this thread to stop it from being necro'd.
If you're experiencing the same or a related problem, or want to start a new general discussion, please create a new topic, or respond to a more current thread.
Thank you.
