I have fixed it. I cancelled the subscription and resubed.
Thank you for your help 🙂
There is clearly an issue with the ea app, clearing the app cache(App recovery) does not work unlinking doesn't even work.
uninstalling the ea app does not work either.
I won't cancel my sub just to get the app to work, it stopped working for many of us.
Hopefully, it will get fixed by EA, I just launched the app, and all my games were gone but still installed.
and scoured the internet for a solution.
I tried all the things I could find nothing is working, one guy said he canceled his sub and re-subbed to Xbox gamepass and that fixed it but that is not a solution.
@EA_Shepard can the community get some assistance on this?
I have the same problem. I just subbed to game pass to play Jedi Survivor but I am being asked to buy the game. I contacted Xbox support and they mentioned this problem has been happening frequently so all points to a problem on EA's side.
