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6 Replies

  • 7a77e739ebd0f5eb's avatar
    7a77e739ebd0f5eb
    Rising Newcomer
    1 month ago

    I got the same problem, every setup look good, but it still requires to purchase after i click into install from Xbox

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey DammTheReaper​,

    It's been a little bit, is it working now or are you still having issues?

    If you're still having issues, and maybe this is a silly thing to ask, but could you check here to make sure that your Xbox account is linked properly?

    We're limited to what we can see here on the forums, but if it still doesn't work you can try reaching out to our live support team. They can see more than we do, hopefully they can see if there's an issue stopping your subscription from working.

  • DammTheReaper's avatar
    DammTheReaper
    Seasoned Rookie
    1 month ago

    I have the same problem. Just tried clearing the EA app cache but it still won't let me install games on the EA app. 
    Other Game Pass games works just fine.

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