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cankilic1's avatar
cankilic1
Seasoned Rookie
5 months ago

EA Play Pro Membership Problem – Wrong Card Charged

Hello, I updated my payment method for my EA Play Pro membership, but EA tried to charge a removed or invalid card. This caused an error and I am being unfairly affected. This is not my fault. I kind...
purchase issue
cankilic1's avatar
cankilic1
Seasoned Rookie
4 months ago

Looks like we’re all in the same “automatic system” boat. Funny how EA’s system never fails when it comes to charging money, but when it fails us, suddenly “nothing can be done.” Dear EA, if your system is so “automatic” that it cancels loyal customers’ memberships and refuses to honor the price you confirmed by email, maybe the problem isn’t with us—it’s with your system. We’ve done our part.

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