EA Play Rewards Not Received

@kokicha299 

When helping with specific issues, like account changes, purchases, and missing content, we must verify that you own this account. We want to ensure we’re not compromising your account, so we can’t help with your issue currently.

 

You can contact our live support on our Help Site. To request a chat or open a case through email:

 

• Select Game Support
• Select EA Play
• Select See All Help Topics
• Select I'm looking for something I earned
• This will link you to the Find Missing in-game content article
• This should give you the email option as chat is not available for this at this time.

Please note: These are not situations in which Community Managers can assist over the forums, as we are not Live Support and cannot validate account ownership.