EA PLAY
Bought annual subscription of EA Play on my xbox, now on my pc and its saying i dont have it on their website or app, have been through Xbox AND Ea support and no one can fix this.
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHi,
EA Play subscriptions are platform-specific. An EA Play subscription bought on Xbox only applies to Xbox and does not carry over to PC, even if you’re using the same EA account.
That’s why:
- It shows as active on Xbox
- It does not appear on the EA app or website for PC
There isn’t anything Support can “fix” here -- Xbox and PC subscriptions are licensed separately and can’t be transferred or merged.
Your options are:
- Keep using EA Play on Xbox
- Purchase EA Play separately on PC
- Cancel the Xbox renewal if PC is now your main platform
I know that’s frustrating, especially after contacting both support teams, but this is expected behaviour rather than an account error.
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