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3 months agoNewcomer
EA Won’t let me verify my child account
So i’m trying to play Apex Legends with a couple of friends. I’m 14 years old and still have a child account. When I press “Start Verification” it doesn’t give me an option to put any emails and says “Error Code 102122.” Im not sure how to fix this but i’d like some help.
Hey there,
If you believe your account shouldn't be underage anymore and can be upgraded to a teen account now (this depends on the laws of your country), you will get a pop-up when you log in to the EA app saying it's time to age up. You can find more information here: Upgrade a child EA Account to a teen account. If you're having any problems during this process, feel free to reach out to EA Help: How to get help with your EA Account.