Solved
I have a gamepass but EA App still says "Join EA Play"
I linked my accounts
Log In/Log Out many times but it still says "Join EA Play"
Hi @iamchieese Can you try putting your device in a Clean Boot to see if this continues?
Forum Discussion
7 Replies
EA_IlliumEA Staff (Retired)
Hi @iamchieese To confirm do you have GamePass ultimate? If so have you already linked your EA and Xbox accounts?
- @EA_Illium I have Gamepass for PC
- @EA_Illium and i linked my account too
- EA_Illium
Hi @iamchieese Thanks for confirming, can you try to Clear EA App's Cache then launch the client as an admin and check if this continues?
- @EA_Illium didnt work
- EA_Illium
Hi @iamchieese Can you try putting your device in a Clean Boot to see if this continues?
This problem still exists. I missed the xmas rewards because EA play still asks me to join despite logging in using my linked xbox ultimate credentials on series X. No amount of resets or logging out and in work.
I can login, see my xbox account linked in settings, use the credentials for my xbox login on ea sites.
But if I want to do anything or claim anything via the xbox or website it says join now. I've been a member of ea since 2015 and my accounts always been linked.
