Forum Discussion
15 Replies
Hello I am having this exact problem, but I have the regular ea play subscriptions, not the pro. I have the same email and they are both linked. What can I do in this situation please?
- EA_Shepard2 years ago
Community Manager
@1212145454541217 What do you mean by they are both linked? Linked to what specifically? Can you provide more information on your issue?
I have the same problem, I bought the pro membership paying with my mobile phone since i was out from home, my EA account is linked with my PSN account and there is no games. your customer service does not exist, no chat with an active member of EA.
i called Paypal to cancel the payment. i do not have any games
- EA_Shepard11 months ago
Community Manager
Hi @Powa737, when you log into the PS5 on the PSN ID that is linked to the correct EA account, you are seeing no games under the EA Play section at all? Can you take a screenshot of what you are seeing?
I loaded up mine, and I can see games and I am not a subscriber on PS but they still show for me when I go to PS Store - Subscriptions - Tab to view games. - mcvyjx67uw9n3 months agoSeasoned Newcomer
I have the same problem. I bought EA Play for one year from the website and linked both my Steam and PlayStation accounts. It shows that both accounts are connected, but I still can't download EA Play games on PS Plus or Steam. I'm really disappointed.
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