Forum Discussion

moopoints's avatar
3 years ago

No EA Play games available to download on PS5

My EA and PSN accounts are linked but none of the EA Play games are not available to download on PS5. Any idea why that could be?

15 Replies

  • Hello I am having this exact problem, but I have the regular ea play subscriptions, not the pro. I have the same email and they are both linked. What can I do in this situation please?

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @1212145454541217 What do you mean by they are both linked? Linked to what specifically? Can you provide more information on your issue?

  • Powa737's avatar
    Powa737
    11 months ago

    I have the same problem, I bought the pro membership paying with my mobile phone since i was out from home, my EA account is linked with my PSN account and there is no games. your customer service does not exist, no chat with an active member of EA.

    i called Paypal to cancel the payment. i do not have any games

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    11 months ago
    Hi @Powa737, when you log into the PS5 on the PSN ID that is linked to the correct EA account, you are seeing no games under the EA Play section at all? Can you take a screenshot of what you are seeing?

    I loaded up mine, and I can see games and I am not a subscriber on PS but they still show for me when I go to PS Store - Subscriptions - Tab to view games.

  • mcvyjx67uw9n's avatar
    mcvyjx67uw9n
    Seasoned Newcomer
    3 months ago

    I have the same problem. I bought EA Play for one year from the website and linked both my Steam and PlayStation accounts. It shows that both accounts are connected, but I still can't download EA Play games on PS Plus or Steam. I'm really disappointed.

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