darthjacob2010
3 months agoNewcomer
Non-consented account
My son opened an account today(26/05/2025) linked his psn account to it, he is under 16 and I didn't consent to him doing this, I wanted his psn unlinking and account deleted, but was told I'd have to wait 6 months for it to happen, I don't believe this isn't possible to happen sooner as it's against your own policy. I was told they can change the date of birth on it, but I don't want this.
Hi darthjacob2010,
We are unfortunately unable to help with issues related to EA accounts through the forums, I'm afraid. To get assistance with an EA account query, you need to contact the customer service team, which you can reach at https://help.ea.com/help/faq/using-ea-help.
Good luck.