Solved
Request for a goodwill refund review – EA Play Pro Annual Subscription
Hello everyone, I am writing here because I have exhausted the support options available to me, and I am hoping someone from EA can review my situation. On July 7, I purchased an EA Play Pro annual...
Hey N4styAce,
I can definitely understand you're looking for any other options here, however we cannot make any changes to your account on the forums - including looking into or providing refunds.
The only ones able to see whether any other options are available would be the support team. If they've mentioned they were not able to provide that, it's not something we could change here either. If you'd like to speak with another advisor about that, you can resume a case here to get back in touch and see if there are any other options. We're not able to review or escalate anything here though, sorry.
