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LinZynish's avatar
LinZynish
Rising Newcomer
2 months ago
Solved

The purchased game was not launched, why can't I get a refund?

如图所示，即使游戏尚未启动，我的账单也不支持退款。 未启动的游戏可以在 14 天内退款，那么为什么会显示没有符合退款条件的游戏呢？ 有人可以告诉我如何获得退款吗？
discussion
ea app
pc
purchase issue
  • EA_Pulsar's avatar
    EA_Pulsar
    2 months ago

    感谢您发帖，但我们需要锁定这条帖子。 
    很遗憾，目前我们的论坛暂不支持中文。请前往 https://help.ea.com/cn/help-home/ 寻求帮助。 

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 months ago

感谢您发帖，但我们需要锁定这条帖子。 
很遗憾，目前我们的论坛暂不支持中文。请前往 https://help.ea.com/cn/help-home/ 寻求帮助。 

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