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DANTAKULLO's avatar
DANTAKULLO
Newcomer
12 hours ago
Solved

Unknown EA account linked to Xbox account

I recently got the Xbox Game Pass for PC but ewhen I try to play an EA Play game it prompts me to link an EA account. I follow the steps and when i try to connect both accounts it display this: ...
account linking
ea play
technical issues
xbox
  • EA_Aljo's avatar
    EA_Aljo
    11 hours ago

    Hi there. Thanks for reaching out. I'm sorry to say, we can't help with account related issues over the EA Forums. An advisor should be able to help with this as long as you can verify you own the account. Please use the 'Contact us' button at the bottom of this page to open a case.

DANTAKULLO's avatar
DANTAKULLO
Newcomer
11 hours ago

I've tried doing that but it only prompts the EA next step ai chat that keeps looping with the same questions

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
10 hours ago

Try a different description for your issue. You should get a link to an article that will let you open a case.

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