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leon12589's avatar
5 years ago

Won’t let me sign in to ea play

When I click on to the ea play app it only comes up with two options which are learn more and join ea play however I am a ea play member I bought a year subscription a few months a go which I could prove and it won’t allow me to sign in but when I go onto the play store I can download games which for free which you need ea access to do I feel like this is just a way to screw me out of the 10 hour trial of fifa 21

6 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @leon12589 what happens when you try to log in, do you see an error message of any kind?


    Darko 

  • Leon, how was this sorted, I am experiencing the same issues...

    No way to login via ea play although I am subscribed

  • jono8r's avatar
    jono8r
    5 years ago
    @DenchGrey
    Hiya, I'm having this issue too on my xbox. I've been trying to log on for around an hour now to start my Fifa 21 trial and it keeps on saying 'Whoopsie, it looks like we've hit a snag' I keep on closing the app and trying again. I've restarted my xbox, deleted and reinstalled ea play hub and rebooted ea play. Please could you tell me how to fix this ASAP.

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