Forum Discussion

ebayarrr28's avatar
ebayarrr28
Newcomer
6 months ago

Wrong platform subscription

Hello EA Support Team, I accidentally purchased a 1-month EA Play subscription for the wrong platform. I actually intended to buy it for PlayStation but forgot to select it, and ended up purchasing ...
account info
ea play
ea play pro
playstation
purchase issue
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
6 months ago

Hi ebayarrr28​ 

Which platform did you purchase your membership for? 

If you purchased for PC, you can contact live support here to check your refund eligibility. If you purchased for Xbox, you'd want to contact Xbox support so they can take a look with you. 

Featured Places

Node avatar for EA Play

EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.Latest Activity: 3 hours ago
3,636 Posts

Recent Discussions