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  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi ElCuchozzz​,

    Sorry, the game codes are tied to the platform and region they were issued for. A Steam code can’t be exchanged for an EA app code, and codes issued for a different region can’t be replaced.

    Please make sure you’re using the Steam account and store region that match the invitation. If they don’t match, there isn’t an exception or platform-change option available.

    I’m sorry we can’t change the code in this situation.