Solved
EA SPORTS FC™ Play test survey code
Hi, I was invited to take part in the survey and was ensured after 10 days since completing it I would receive the code I chose. I’m yet to receive this and it’s be around 11/12 days
Forum Discussion
Hello.
I am a ln EA Playtester..
I entered the last FC Club pre-alpha and completed it.
After I got an email from EA asking for feedback about the playtest, I completed the survey (provided from a third party company called Aclhemer) and was told in it that I could choose an EA Game to be gifted a game code..
I chose the game (BF6 pc version) but never got the game code gift.
after some days waiting I contacted the EA support team that were totally unable to understand and solve the issue. They even asked me to contact my self the third party provider for EA, and ask about the issue.
after getting back to support chat, the support person told me to write in EA Foruns so a manager could read my case and provide the proper support to my case.
In the FC 26 forums my thread was marked as solved after the manager answered that I needed to get back to general support again.
After gettign another case opened, the supporter gave me the link to this EA Playtesting discussion so i could solve my issue.
I add that my issue was not receiving the email with gift game code.
Best regards.
Hello guys.
Just to update that as other playtester already reported, i also received an email from EA Playtesting saying that at MAX the code would be sent on 3rd December.
At last some official update, congrats EA.
Thanks for that clarification, still annoying as they finally resolved it and said 10 days after the survey was closed which would make it the 29th and now they say the 3rd , I won't be doing anymore play testing as it's just so annoying that we have to go through all this just to get what was promised.
it seems youre missing the whole point of the test entirely
