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wilkes62's avatar
wilkes62
Seasoned Newcomer
8 days ago
Solved

FC27 Closed Beta - Not Showing in Library or Download

I redeemed my code yesterday, and it appears in my transaction history but the beta test does not show up in my library or downloads.  Where can I access it.
error code
feedback
installation
login issue
technical issues
troubleshooting
  • EA_LunardustCat's avatar
    EA_LunardustCat
    23 hours ago

    Hi there,

    Which platform are you playing on?

    • PC: If the game doesn’t appear in your library, please restart the EA app or Steam client. If it’s still missing, try clearing the client’s cache: EA app / Steam
    • Xbox: Go to My Games & Apps > Demos > Free with Xbox.
    • PlayStation: The download option should appear immediately after you redeem the code. / On your PS5 home screen, go to Game Library > Your Collection. / You can also go to Settings > Account > Order History.
    • Nintendo Switch: The download should begin automatically after you redeem the code.
coco_cfc's avatar
coco_cfc
Newcomer
2 days ago

 

Has anyone else had this issue?

EA_LunardustCat's avatar
EA_LunardustCat
Icon for Community Manager rankCommunity Manager
2 days ago

Hi there,

Which platform are you playing on?

  • PC: If the game doesn’t appear in your library, please restart the EA app or Steam client. If it’s still missing, try clearing the client’s cache: EA app / Steam
  • Xbox: Go to My Games & Apps > Demos > Free with Xbox.
  • PlayStation: The download option should appear immediately after you redeem the code. / On your PS5 home screen, go to Game Library > Your Collection. / You can also go to Settings > Account > Order History.
  • Nintendo Switch: The download should begin automatically after you redeem the code.

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