Ea fc 24 pre load

I checked the order history and i own the game but it still gives me download failed and i cleared cache and restarted the app and made it run as administrator and is did everything and still nothing changed 

I check it too and I preorder it 27th juli and the money haven't paid on my bank account yet. I pre-ordered it on the EA app and have it on my libary but can't install it.

on PS5 download Pre load is 20/09/2023, as for Xbox im sure payment comes out 10 days before, and maybe pre load is same as PS?

Pretty sure Pre load still isn't for a couple days. Maybe that's why?

same 

The reason most pre-order transactions fail is usually because of incorrect payment information or not having enough funds to complete the transaction. Just remember, payment is only charged on the day the pre-load is released for EA app purchases. 

It's very wierd that I have the money and I have wrote in my payment information correct becauce EA play is paid each month.

That's the error..