Hello. I purchased EAFC on Steam. I linked my ea account with this steam account. When I go to EA APP, it shows me that I don't have this game and I can pre-order it. My friend did the same (he bought the game on Steam and connected his Steam account to his EA account), and it shows him that he normally owns the game. What should I do? I'm kinda worried

i puchased the game on steam, went to lunch the game, but then it put me to the ea app, and the fc24 game wasent there, and it said that i have to buy again in the ea app, what am i supposed to do, and i have tryed to clear cache.

I have access web app but there is no any FIFA Points in it. Because of the ultimate edition it has to be 4600 points OMG. It's crazy tha nobody helping us.

@AlexLB1000 I am having the same issue as you are. I tried many options like restarting the app, uninstalling and installing the app, but nothing worked for me.

Hello @liquidz00t , According to your screenshot, it looks like you got the game. Try to log out on both platform and log back in to see if it appears in the library. Additionally you can clear EA App cache.If the game still doesn't show, it means we have to wait closer to launch to see it but don't worry, you won't have to purchase the game again. 😉

@EA_Hux I cleared cache and it still shows me a window to buy the game,

EAFC 24 From steam to EA app problem

15 Replies

EA_Hux
Community Manager
2 years ago
Hello @liquidz00t ,

According to your screenshot, it looks like you got the game. Try to log out on both platform and log back in to see if it appears in the library. Additionally you can clear EA App cache.

If the game still doesn't show, it means we have to wait closer to launch to see it but don't worry, you won't have to purchase the game again. 😉
liquidz00t
2 years ago
@EA_Hux I cleared cache and it still shows me a window to buy the game,
EA_Hux
Community Manager
2 years ago
Thank you for letting me know.

Then we might have to wait for the preload (around 7 days before release).
liquidz00t
2 years ago
I found other guy with problem like me, but then he went on 'Browse' on the left hand side and EA FC 24 was there saying the 'pre-ordered through steam', i dont have something like that
liquidz00t
2 years ago
@liquidz00t Also, why does Steam show me that I will receive access to the game on September 29, even though I bought the ultimate edition which allows me to play on September 22?
liquidz00t
2 years ago
Hi, preload is already here, my friend have EAFC on steam and he can download his game, when I enter EA APP and click on EAFC, i have "buy and download now to play 29 wrz 2023 bla bla"
Resch-sama
2 years ago
Hi do you find any solution about that ? I have the same problem. I bought EA FC 24 UE from Steam an downloaded but there is nothing on EA App.
liquidz00t
2 years ago
nope i didnt find any solution, i contacted support and they told me that i need to wait because they are working on fix
I-PopeLeo-I
2 years ago
Still not working, Can't access the web app as a result and I need to own the game, which according the EA I do not. Hope this is fixed before Friday at the least.
Resch-sama
2 years ago
I have access web app but there is no any FIFA Points in it. Because of the ultimate edition it has to be 4600 points OMG. It's crazy tha nobody helping us.