How long does it take for EA help to respond nowadays?
Ive searched if other people also had this problem, which I did get results, but theyre really old. I sent in a case for being banned for (imo) doing nothing wrong*. Its been over 72 hours since I sent it, idk if being banned has something to do with it taking longer. But it is crazy how long I have to wait. In the meantime I've already started a new account and played on there making good progress.
I just want to know whats taking so long, or how long I could exprect to wait for a response at least. It says that the case is "in progress" which means its making its way up in the queue, if im not mistaken?
* The reason (I think) I was banned is because there was a glitch in the new season (8 aka futties) where I somehow completed the daily play twice in one day giving me an extra 75xp or so, which also meant I could finish the weekly xp early giving me an extra 400xp. But I did not abuse the glitch (which would be against the agreement) because I couldnt even do it again. Thats most likely the reason I got banned, but it is completely unfair to get banned for EA's mistake. I also did not gain any advantage over others because others are already a lot higher on the ladder and I didnt even get 94 fabinho yet, the stadium item and the mid packs is all I got.