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Galledan's avatar
Galledan
11 months ago

I can't buy EA FC 25 from EA App

Hello, When I try to buy EA FC 25 from the EA App it gives me the error on the attachment. I tried different cards still same result. I do not want miss my discount before my EA Play Pro's subs is do...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
11 months ago

Hey @Galledan tested this just not and not seeing any issues not am I seeing other reports of it. 

Can you try a different payment method other than card to see what happens?

Darko

Galledan's avatar
Galledan
11 months ago

Hi @EA_Darko, I tried yesterday and still gave me the same error. I do not think this is a card issue due to I bought the EA Play Pro last year with the same card. And I can buy things from platforms like Steam with that card. I'm from Turkey btw maybe that can help. Today is the last day of my subscription so when I got home from work I hope it will work, but if it doesn't can you suggest me something else or can I get a coupon if i miss the discount due to this problem? 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey @Galledan I'd recommend speaking with your bank or card issuer to see what they can suggest.

    We can't help with issues related to payment methods so may be worth looking at PayPal as an option. 

    Darko

    • Galledan's avatar
      Galledan
      11 months ago

      Didn't talked to the bank but still this time it accepted my card and I bought it. You can close this post @EA_Darko 

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        11 months ago

        Great to hear that @Galledan 

        Darko 

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