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Albino-Fish00's avatar
Albino-Fish00
2 years ago

Online service disabled on your account due to parental control

My 11 year old younger brother is being blocked from using online services (including Ultimate team) on EA FC 24 on PS4. When he tries to log on the following message appears: "Online service is di...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@freshies123 

You can click on the + sign as seen in the screenshot here to view the age limits in each country.

We cannot change this as we have to comply with the regulations of each country.

Thro333's avatar
Thro333
2 years ago

@EA_Aljo

Thanks for the information. However, the EA support says on the chat that this is well known issue and it has already been solved for some users (why only some??). So, I hope it will actually be solved for all users very soon!

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