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AlkinFC's avatar
AlkinFC
2 years ago
Solved

Playstation 4 EA FC 24 question

Hello! Yesterday I bought the Ultimate Edition of the game for PS4. On the PS App it said that it is only playable on PS5 but while I was buying it, I saw a text that said "PS4 and PS5 version". Now the game does not show on my PS home screen nor in my library, but it says that it is already purchased in the PS Store. Is there a problem with that or will the game show later on? Thanks in advance!

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @AlkinFC have you spoken with PSN support to see what they can recommend?

    Darko

  • AlkinFC's avatar
    AlkinFC
    2 years ago

    Can't reach them because they are saying I'm from a country which is out of their support region.

  • WasaaaaaGamer's avatar
    WasaaaaaGamer
    2 years ago

    i have a very similar issue, i bought the ultimate edition and ea play, however i can't download neither the full game nor the 10 hour pass, it tells me there is an error, and when i contacted the psn support they told me that it's issue from ea servers part and it won't be fixed for like 3 days, please help

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