Community Manager@AyyFoo6 Hey, for these, when a refund is processed and it goes past about a week with no refund, you would need to reach out to live support so that they can take a look. They have a specific process they follow for refunds not being received. Not something that is handled over the forums.
You can contact our live support on our Help Site. To request a chat or open a case through email.
Cheers!
Thanks for getting back to me. It's been about 4 days since I opened a refund case on EA help. I guess I'll wait for a few days more. Will share updates once I get any.
