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Ouaine's avatar
Ouaine
2 years ago
Solved

15000 coins lost because EA disconnected before the game even started

Hi, I just started a online draft game for 15000 coins and even before the game ever started i got disconnected and lost the game. How do i get my game back? Very annoying and frustrating. I dont hav...
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hello @Ouaine 

    If you haven't yet, be sure to check the automatic draft token tool here to see if you're able to get a replacement token.

    If you're being disconnected often, we can look into some troubleshooting to help with that as well. What platform do you play on? 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hello @Ouaine 

If you haven't yet, be sure to check the automatic draft token tool here to see if you're able to get a replacement token.

If you're being disconnected often, we can look into some troubleshooting to help with that as well. What platform do you play on? 

Ouaine's avatar
Ouaine
2 years ago

I'll have a look. I play on Xbox. I get disconnected sometimes but never this way, before i even saw if i had an opponent.. It was weird.

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