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Jelimeli's avatar
Jelimeli
1 year ago
Solved

banned for no reason

i got banned for no reason i open 4 ticket on official already please do something it's been 4 days since I got banned
technical issues
  • EA_Aljo's avatar
    EA_Aljo
    1 year ago

    Hi there, @Jelimeli 

    I'm sorry to say, we cannot help with banned accounts over Answers HQ. You'll just need to wait for a response to your case. ToS will email you when the investigation completes.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

@Jelimeli 

It can take several days to get a response. You'll just need to keep monitoring your email for this.

Jelimeli's avatar
Jelimeli
1 year ago

lowest quality of service I ever see in my life I don't say that to you I mean ppl who have responsibilities for that action that's just wrong and its bad 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @Jelimeli 

    I understand the wait is frustrating. Terms of Service is working through their queue as quickly as they can. They will respond as soon as possible.

    I'm now going to lock this thread since we can't assist with this over Answers HQ.

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