2 years ago
Black Screen & Crash on startup
Hi everyone,
So I'm starting EA Sports FC 24 through Steam which opens the EA app, then the game. It then shows a black screen and shuts down without any feedback whatsoever.
I have enclosed a DxDiag file for further investigation.
I hope someone can help me here. I can see from another post that @EA_Darko is pretty good at troubleshooting this issue. Maybe they can help me with this issue.
Thanks in advance!
Best,
ScnEnrico
Your system does not meet the minimum specs to run the game @scnenrico: https://www.ea.com/en-au/games/ea-sports-fc/fc-24/buy/pc
System requirements
Windows minimum requirements
- OS: Windows 10 - 64-Bit
- Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
- Processor(Intel): Intel Core i5-6600K @ 3.50GHz
- Memory: 8 GB
- Graphics Card(AMD): AMD Radeon RX 570 4GB
- Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
- Direct X: 12 Compatible video card or equivalent (feature level 12_0)
- Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
- Hard Drive Space: 100 GB
Windows recommended requirements
- OS: Windows 10 - 64-Bit
- Processor(AMD): AMD Ryzen 7 2700X @ 3.7 GHZ
- Processor(Intel): Intel Core i7-6700 @ 3.40GHz
- Memory: 12 GB
- Graphics Card(AMD): AMD RX 5600 XT
- Graphics Card(Nvidia): NVIDIA GeForce GTX 1660
- Direct X: 12 Compatible video card or equivalent (feature level 12_0)
- Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
- Hard Drive Space: 100 GB
Darko