Forum Discussion

scnenrico's avatar
2 years ago
Solved

Black Screen & Crash on startup

Hi everyone,

So I'm starting EA Sports FC 24 through Steam which opens the EA app, then the game. It then shows a black screen and shuts down without any feedback whatsoever.

I have enclosed a DxDiag file for further investigation.

I hope someone can help me here. I can see from another post that @EA_Darko is pretty good at troubleshooting this issue. Maybe they can help me with this issue.

Thanks in advance!

Best,

ScnEnrico

  • Your system does not meet the minimum specs to run the game @scnenricohttps://www.ea.com/en-au/games/ea-sports-fc/fc-24/buy/pc

    System requirements

     

    Windows minimum requirements

    • OS: Windows 10 - 64-Bit
    • Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    • Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    • Memory: 8 GB
    • Graphics Card(AMD): AMD Radeon RX 570 4GB
    • Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    • Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    • Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    • Hard Drive Space: 100 GB

    Windows recommended requirements

    • OS: Windows 10 - 64-Bit
    • Processor(AMD): AMD Ryzen 7 2700X @ 3.7 GHZ
    • Processor(Intel): Intel Core i7-6700 @ 3.40GHz
    • Memory: 12 GB
    • Graphics Card(AMD): AMD RX 5600 XT
    • Graphics Card(Nvidia): NVIDIA GeForce GTX 1660
    • Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    • Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    • Hard Drive Space: 100 GB

    Darko

10 Replies

  • Exactly the same thing is happening to me, i´ve tried every possible fix i could find and nothing worked. Even reinstalled windows and the game as well. NOTHING WORKS, U PAY 100 DOLLARS TO THIS * COMPANY AND CAN´T EVEN START THE GAME THAT RAN NORMALLY JUST A DAY AGO.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Your system does not meet the minimum specs to run the game @scnenricohttps://www.ea.com/en-au/games/ea-sports-fc/fc-24/buy/pc

    System requirements

     

    Windows minimum requirements

    • OS: Windows 10 - 64-Bit
    • Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    • Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    • Memory: 8 GB
    • Graphics Card(AMD): AMD Radeon RX 570 4GB
    • Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    • Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    • Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    • Hard Drive Space: 100 GB

    Windows recommended requirements

    • OS: Windows 10 - 64-Bit
    • Processor(AMD): AMD Ryzen 7 2700X @ 3.7 GHZ
    • Processor(Intel): Intel Core i7-6700 @ 3.40GHz
    • Memory: 12 GB
    • Graphics Card(AMD): AMD RX 5600 XT
    • Graphics Card(Nvidia): NVIDIA GeForce GTX 1660
    • Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    • Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    • Hard Drive Space: 100 GB

    Darko

  • My system meet the all system requirements 

    Graphic Card: 4070 12GB 
    AMD Ryzen 7 7500
    16GB Memory
    Windows 11 64 bit
    But alsoı giving black screen crash

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @MrMobilReal when posting on the English AHQ boards we'd ask that all attachments be in English.

    Can you go ahead and rerun it.

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @MrMobilReal you will need to set your system language to English and run it again as much of it is still in Turkish.


    Darko 

  • Hi bro hast du eine lösung gefunden wenn ja bitte sag mir wie du es gelöst hast 

    mit freundlichen grüsse

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @hamid101123 when posting on the English AHQ board we would ask that ask posts be in English. 

    Darko

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