Forum Discussion

Belialuin99's avatar
2 years ago

Black Screen after Loading Personal Settings (Startup)

Every time I launch FC24 from the EA launcher I get the title screen and the screen that prompts me to load my saved settings, which I do. The screen then goes fully black, and I hear the splash screen voice saying "EA Sports, It's In the Game". After clicking enter on my keyboard or A on my controller as I normally would to move past the screen, the FC24 loading icon pops up on the bottom of my screen for a few seconds, and one or two separate lines of text, indecipherable by me, appear on my screen for less than a second then disappear just as quickly. While this is happening the rest of the screen is still black. After a few seconds, the loading icon goes away, and I can hear the main menu music, but any buttons I press seem to do nothing. The only thing that I can remember as being different when I first noticed this issue, which was Sunday, April 14th, 2024, was that as I clicked PLAY in the EA launcher to play the game a screen popped up asking me to choose from either a cloud save or a local save. This is most likely because the night before I had quit Manager Career via Alt+F4 instead of saving and quitting the normal way. I chose the local save, as I had done a few times in the past with no consequences, and then this black screen issue started. I exceed all the required specs to run FC24 and have over 400 hours on it, and it has worked pretty much perfectly throughout all my previous hours. I have tried uninstalling and reinstalling this game, I have tried using the repair function available on the EA launcher, and I have tried restarting my PC as well as running a clean boot. None of these worked. 

Attached are photos of what my game looks like when I try to play it. I didn't include photos of the straight black screen as I assume that everyone knows what black looks like. 

My Specs:

AMD Ryzen 5 2600 Six-Core

AMD Radeon RX 5500 XT

16 GB 2667 MHz DDR4

Windows 10

7 Replies

  • I updated to Windows 11, ran a clean boot, the Deployment Image Servicing and Management tool, and the System File Checker yet my issue has still not been resolved. It has changed slightly, as now I can no longer hear the voice saying "EA Sports, It's In the Game", or the music in what I presume to be the main menu, but everything besides that is exactly the same. 

  • i have the same problem, uninstalled the game and nothing fixed it.

  • @Belialuin99 i solved it, i just deleted my profile and created a new one, account is safe for ultimate team at least i dont play other modes, the only thing is my settings reset, but i can play again.
  • Hello, please let me know if you find a solution to this problem, I have the exact same.

  • This happened after the recent update. It's a bug they need to fix 

About FC 24 Technical Issues & Bugs

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