Forum Discussion

rayanfctiger's avatar
12 months ago
Solved

Cannot communicate using SSL

I cant sign in to my server its show me error connect. And the the game just stop and i have to restart it again. I attached the pic for the problem. Error N. (WV-109156-2) 


  • Marked as Solution for Visibility Purposes Only 

    I see that the majority of reports in this thread are related to SSL errors: 

    Here are some troubleshooting steps for SSL errors:

    1. Log out and sign back into your account.
    2. Ensure that your game is up to date.
    3. For new players linking their accounts for the first time, please do it on our website and then restart your game.
    4. Make sure that your antivirus or firewall is not blocking the game if you are on a PC.
    5. Check if your console software is up to date. Go to your console settings and look for a software update option.
    6. Make sure your Router/Modem Firmware is up to date. Visit the manufacturer's website, or manual, for instructions on how to update your model.
    7. Try restarting your console and router. This can often solve minor connection issues.
    8. Turn off your console and disconnect the Ethernet cable for 30 seconds, then reconnect it. This can help reset the connection.
    9. Check if you can use a mobile hotspot to connect. If this works, it suggests the issue may be with your ISP or home network.
    10. If you're using a VPN, check if the game works without it. Some games have issues connecting over VPNs.
    11. Lastly, check if there are any issues with your ISP. You can do this by visiting their website or contacting their customer service.

30 Replies

  • Hey. I have bug if can’t find communicate ssl.

    what can I do?

    I have more bug .

    Before few days I load the data of ps4 second , and I ned to create a new account and I did it and linked ea network.

    after it it wrote that my acc linked to another account,what was before I did the new load data BBC’s of bug.

    how can I link my new account now?

    and how can I get in fifa 24 now with the first bug!?

  • yunus43y76's avatar
    yunus43y76
    12 months ago

    Ssl sorunu bendede var çöze bildinmi çözdüysen yazarmısın

  • Product: EA SPORTS FC 24
    Platform:PlayStation 5
    Please specify your platform model. Sony PlayStation 5
    What is your Gamertag/PSN ID/Switch ID? ProjectX315
    Which mode has this happened in? Ultimate Team™
    Which part of the mode? Rivals
    Can you tell us the date (MM/DD/YYYY) that you saw the bug? 20/01/2024
    What time did you see the bug? (HH:MM AM/PM) 01:00
    What is your time zone? GMT (UTC)
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? It only happens to me
    What happens when the bug occurs? I can't connect to the game
    What should be happening instead? The game should go up

    I added a picture of the problem with the error

  • Hi thanks for answering !

    I logged out and then logged in in it worked.

    thanks!

    but I have more problem,I can’t sign in my account because it’s wrote another acc is connect to ea servers.

    thia another account, I deleted him after I load data again in the ps.

    What the hell can I do I tried for a while to fix it and I don’t succeed.

    thanks!


  • Same issue here! Did everything that the people say. But no change. I try loging in via browser of the PS4 but i get the same error. EA should admit the responsibility and fix the error ASAP! 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Are you still encountering this issue? Have you noticed any similar problems with other games on your console?

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    12 months ago

    So what's the error message that you receive when you launch EA Sports FC 24 on your console? Does it mention communication issues related to SSL? 

    Can you send us a screenshot of it? 

    Have you already tried all the steps from my post above

  • @EA_Pulsar The issue of Ssl has been solved after the latest update. However I can not see my friend and he can not see me eventhough all the other settings (cross platform etc.) are correct.

About FC 24 Technical Issues & Bugs

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