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Sergiu927's avatar
3 years ago

Cannot redeem player won by bidding

Product: EA SPORTS FC 24
Platform:Xbox Series S
Please specify your platform model. Microsoft Xbox Series S
What is your Gamertag/PSN ID/Switch ID? RST Error Code
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 27/09/2023
What time did you see the bug? (HH:MM AM/PM) 10
What is your time zone? CST - GMT - 6:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Steps: How can we find the bug ourselves?  1. Open game 2. Bid for the player you want and win the bid while being the comparison price list  3. Exit list 4. Navigate to transfer targets 5. Try to asign player  6. Assigning ends up in error What happens when the bug occurs? error encountered check pics What should be happening instead? I should be able to assign my player without error
What happens when the bug occurs? I cannot assign player and I'm loosing coins
What should be happening instead? I should be able to assign the player

Product: EA SPORTS FC 24
Platform:Microsoft XBOX One series s
Please specify your platform model. Microsoft Xbox One series s
What is your Gamertag/PSN ID/Switch ID? Rst ErrorCode 
Which mode has this happened in? Ultimate Team™
Which part of the mode? Transfer targets 
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 28/09/2023
What time did you see the bug? (HH:MM AM/PM) 10:00
What is your time zone? CEST
How often does the bug occur? Happened just once but my player is stuck
Steps: How can we find the bug ourselves? 

1. Open game

2. Bid for the player you want and win the bid while being the comparison price list 

3. Exit list

4. Navigate to transfer targets

5. Try to asign player 

6. Assigning ends up in error
What happens when the bug occurs? error encountered check pics
What should be happening instead? I should be able to assign my player without error

2 Replies

  • I have the same issue on PlayStation 5, I won a player via bid went to claim player and it says contacting to ultimate team is not possible, the issue happens around 11am BST I have bought other players fine Please see the attachments of the player I can’t claim and is stuck, it has taken my coins but can’t claim player. 

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