Im having the exact same problem with Luke Shaw (91) put my 85evo version in an sbc tried to reclaim my 91 only to not have the option to send him to club, click swap with duplicate and it says move failed when trying on the app. When i try to access it on console (XB1) it says there was a problem communicating with football ultimate team servers please try again.
I have contacted EA twice and on both occasions been told it is being worked on at the earliest opportunity, but after seeing when the first two posts were made im extremely pessimistic to this being fixed anytime soon.
This has been the case for 2 weeks so far. Goodbye TOTY promo wish i could have taken part ☹️
#justwantmy91shawback
Happening to me currently my game won’t let me open packs and it’s very annoying also went let me quick sell my 88 evo Bernardo silva who I’m trying to get to 92 any one able to help
