Forum Discussion

WalidSemsem's avatar
WalidSemsem
2 years ago
Solved

Can't claim Season Progress Reward

Product: EA SPORTS FC 24 Platform:Sony Playstation 4 Please specify your platform model. Sony PlayStation 4 Slim What is your Gamertag/PSN ID/Switch ID? Willy_Kh Which mode has this happened in? ...
bug
  • WalidSemsem's avatar
    WalidSemsem
    2 years ago

    Ok I think I found the issue, it's an interface thing
    When i opened the Web App today i figured it out

    So on PS, the reward page 5/6 ends with Level 25 reward, and then when you navigate to page 6/6 it only has one reward (Level 26) so the Interface just brought the previous rewards again to the list just to maintain UI i guess
    That's why i thought I didn't claim Level 21, but actually it's not, it's just Level 25 reward was queued in both pages 5/6 & 6/6

    I think if you open the first minute of my video, and then check the season progress from the mobile app or the web app, you will understand why we are confused

radziu1's avatar
radziu1
Seasoned Novice
2 years ago

I have the same problem but I siding get rewards for 22-25 because of the same problem like you have. I didn’t claimed reward for 21 then I get extra points out of nowhere 

WalidSemsem's avatar
WalidSemsem
2 years ago

Ok I think I found the issue, it's an interface thing
When i opened the Web App today i figured it out

So on PS, the reward page 5/6 ends with Level 25 reward, and then when you navigate to page 6/6 it only has one reward (Level 26) so the Interface just brought the previous rewards again to the list just to maintain UI i guess
That's why i thought I didn't claim Level 21, but actually it's not, it's just Level 25 reward was queued in both pages 5/6 & 6/6

I think if you open the first minute of my video, and then check the season progress from the mobile app or the web app, you will understand why we are confused

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