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frisbieman40064's avatar
frisbieman40064
2 years ago
Solved

Can't Connect My New EA Account

I am trying to link my new EA account to my Xbox because my old EA account got hacked. I can not remember the email I used or the password with my old account. I made a new one and the EA help says t...
technical issues
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Hey @frisbieman400649 If your Xbox account is still linked to your old EA account, you won't be able to link it with your new profile. You need to contact our support team to verify and change your account details.

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @frisbieman400649 If your Xbox account is still linked to your old EA account, you won't be able to link it with your new profile. You need to contact our support team to verify and change your account details.

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