Can't start game from Epic games

@56f55ab81b01dee3 

• Download and install all available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Check your machine meets the below requirements: 

OS: Windows 10 - 64-Bit
Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
Processor(Intel): Intel Core i5-6600K @ 3.50GHz
Memory: 8 GB
Graphics Card(AMD): AMD Radeon RX 570 4GB
Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
Direct X: 12 Compatible video card or equivalent (feature level 12_0)
Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
Hard Drive Space: 100 GB

Thanks.

I bought FC 24 from Epic Game. When I try to open the game, FC24 opens and closes immediately. How can I solve this problem?

I bought and downloaded EA FC 24 from Epic Games, but the game never opens, it gives a black screen and closes again. (Although I tried many solutions)

@ksner 

• Download and install all available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Check your machine meets the below requirements: 

OS: Windows 10 - 64-Bit
Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
Processor(Intel): Intel Core i5-6600K @ 3.50GHz
Memory: 8 GB
Graphics Card(AMD): AMD Radeon RX 570 4GB
Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
Direct X: 12 Compatible video card or equivalent (feature level 12_0)
Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
Hard Drive Space: 100 GB

Thanks.

I bought FIFA 24 from Epic Games, but when I want to open the game, the game gets a black screen on the small screen and closes after 2 seconds. When I want to open the game, the game gives me the error "the EA app has been minimized in the system tray during gameplay". Can you please help?

Are you still experiencing the issue? Please share your dxdiag report with us so we can investigate and determine the root cause of the problem. 

my report

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@EA_Barry wrote:

@56f55ab81b01dee3 

• Download and install all available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Check your machine meets the below requirements: 

OS: Windows 10 - 64-Bit
Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
Processor(Intel): Intel Core i5-6600K @ 3.50GHz
Memory: 8 GB
Graphics Card(AMD): AMD Radeon RX 570 4GB
Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
Direct X: 12 Compatible video card or equivalent (feature level 12_0)
Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
Hard Drive Space: 100 GB

Thanks.

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Ben de bu yöntemleri denedim. Sistemimin uygun olup olmadığını kontrol ettim fakat hala aynı sorunla karşılaşıyorum.

@salihozcelik 

Your laptop has two graphics cards, so please update drivers for your Intel(R) UHD Graphics. Although it is frequently disregarded, this has previously resolved a lot of similar problems.

Also, set the high-performance mode for your laptop.