Forum Discussion

1 year ago

Changing the two factor authentication email for my account

Hello, I have had my EA account for a long time however the email that I set it up with I no longer have access to. I want to change the email that I’m using what’s the best way to go around this

technical issues

EA_Barry

Community Manager

1 year ago

@triggerhappy018

You can use the following info to change your email and other account details, thanks.

https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

triggerhappy018
1 year ago
Hello,
Thanks for the response however I have already tried this and it attempts to send a code to the old email which I don’t have access to is there a way to bypass this