Forum Discussion
I get green ping most of the time so assume I connect to my closest server. During off hours and low population modes like friendlies I sometimes get a yellow ping so assume I get a server farther away. When I get a yellow ping I always back out that way I never get delay.
@RadioShaqs I do the same. I consistently play with 10 ping or less.
- NobbyS72 years agoNew Rookie
Talked to ISP (AT&T), they said everything looks fine and probably a game or Xbox issue. Talked to Xbox, they said it's probably a connection issue. They suggested I try with a different internet source.
Trying to connect with phone hotspot, but apparently Xbox now has an issue where I can only connect with ethernet. Will try if/when resolved.
- RadioShaqs2 years agoHero@NobbyS7 Hopefully you get it figured out.
- NobbyS72 years agoNew Rookie
@RadioShaqs I've tried to Google servers for EA FC and have found easo.ea.com
Do you know if this is a good address for a traceroute if I'm in the US? Want to have some data if I can get a tech to come out.
- RadioShaqs2 years agoHero@NobbyS7 I am not that familiar with it. I know they used to use that as a test not sure if they still do as I’ve been using the tests in game on more recent year. Does it ping an actual game server I don’t think so. Here are some links maybe they will help maybe someone with more knowledge can chime in.
https://answers.ea.com/t5/Technical-Issues/How-do-I-run-Traceroute-on-Apex-servers/m-p/8471081
https://answers.ea.com/t5/Technical-Issues/IP-ADDRESS-FOR-EAFC/m-p/13832194/highlight/true#M46826 - NobbyS72 years agoNew Rookie
Just a quick update. Managed to get an AT&T tech out. He supposedly found an issue with slight signal loss, but it was repaired quickly and the issue is still happening.
The last AT&T support person I spoke to suggested I try to use a router with a passthrough setup from the modem. I tried that, and I had a couple of amazing, relatively lag-free games. Then, I started it to feel the lag slowly come back until it was consistent every game again. I don't understand what is going on.
I did also try my hotspot for a couple of games but I get very high ping (orange or red). Those couple of games also felt better, but hard to tell without testing further and since I couldn't find any green ping games.