Forum Discussion

Rising Ace

1 year ago

Solved

Connecting to ultimate team is not possible at the moment and companion/webapp

I am unbanned yesterday in PC platform of FC 24 but i cannot login to Ultimate team and webapp/companion on phone.Every other mode can ve accessed normally except Ultimate team.I beleive it has happened before and i researched about every fix mentioned before but i never had this problem and i am facing this issue now.

technical issues

LostShadow97
1 year ago
@LostShadow97 When i received email of my ban lifted,My heart was full of joy for few minutes until i started Ultimate team.I wish i can get that happiness 😊 back.

120 Replies

aozor56
1 year ago
Can you access ultimate team and the web and companion app now? Pls show us if you can
HolyDevilsJs
1 year ago
Yes, I can. I'm very lucky.
Hugobert85
Rising Traveler
1 year ago
Wonder how long it will take for them to unban.
ibnMaeen
1 year ago
@HolyDevilsJs îm unbanned aswell but cant get into FUT
HolyDevilsJs
1 year ago
@ibnMaeen Interesting I hope they fix it I think others had the same problem
ibnMaeen
1 year ago
@HolyDevilsJs did you repair the game or something like that ? and did they send you an Email ?
HolyDevilsJs
1 year ago
@ibnMaeen Yesterday I received an e-mail that my ban was lifted, but my ban was still not lifted, when I checked the ban history a little while ago, I saw that my ban was lifted, no different mail came and I was able to enter the game without verifying my game files.
FCXana
1 year ago
how they are trying to solve this problem? what a bad mistake from EA....
HolyDevilsJs
1 year ago
@HolyDevilsJs By the way, 3 hours ago I created a new support request stating that I received an e-mail that my ban was lifted and that my ban was not lifted, if you create such a support request, it may help
LostShadow97
Rising Ace
1 year ago
@aozor56 Can you go to online chat to see the progress of this issue?I cannot connect to live chat at the moment.I don't know what is causing this