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120 Replies
- SaViOuR432112 months agoSeasoned Rookie
Hey so basically as the title says on FC24 I recently got unbanned like 17 hours ago after EA banned me wrongly, and then I got it overturned, earlier today I tried logging onto Ultimate Team but I just get the message
"Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu"I know the issue isn't to do with my internet as I am able to access all the other online modes like pro clubs and Seasons etc. Just not Ultimate Team which is the main thing I play the game for. I have tried the general fixes like restarting both pc and the router, cleared the cache on EA app, verified the files, none of these fixed it. So I spoke to someone on the EA live chat help to try and fix it and the first person I spoke to said that he would get someone from a team to look into the details and get it fixed and that it shouldn't take long, so he told me to just keep trying every now and then to go into UT. This is what I've been trying but Its been 8 hours since then as of time of writing this post and the issue is still not fixed so I tried speaking to another person who just recommended the same general fixed I had already tried. I suppose I could try reinstalling the game tomorrow but I don't feel like that will help if verifying the files didn't work.
Is there anyone who can help? Surely this is on EAs side not mine as on my ban history page it says there are no active bans and the ban I got recently says its overturned
@LostShadow97 does your ban say "fifa" or "fc24"
- LostShadow9712 months agoNew Ace@Hugobert85 It says fc 24 and is overturned
@LostShadow97 Mine says "Fifa" and im still not unbanned :/ Why is it taking so long
- LostShadow9712 months agoNew Ace@Hugobert85 Try talking with live support,They can assist you for sure
@LostShadow97 Tried doing that. They said they are aware of the issue and are trying their best to fix it, but overall i got the same exact response every time: "Escalated to the TOS team and wait 10 days" or something like that.
- LostShadow9712 months agoNew Ace@Hugobert85 It might take some time,Wait for it and i hope it gets fixed quickly
- LostShadow9712 months agoNew Ace@LostShadow97 I have tried everything and i still cannot access Ultimate team,My final fix is to reinstall the game and EA app from the scratch,Let's see how it goes
@LostShadow97 I really hope so, I just wanna get back to playing with my friends.
- LostShadow9712 months agoNew Ace@SaViOuR4321 I also have same issue,I tried everything from my research in this forum,FInal fix is trying to reinstall the game and EA app from the scratch,I am re installing game atm,Let's see how it goes
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