Cracking sound and game stuttering texture missing

Dear EA Sports Support Team,

I'm writing to report a frustrating issue I've been experiencing while playing EA FC Mobile on my device. Despite having good phone specs, I've been encountering persistent problems that affect my gaming experience.

The issues I'm facing include:

- Stuttering and cracking sounds from commentaries

- Lag during gameplay

- Cracking sounds and stuttering even when commentaries are lowered or disabled

These problems have been ongoing for the past three months, and I've seen no improvement despite trying various troubleshooting steps.

My game details are as follows:

- Game UID: 498514840373080064

- Username: Beasty

I would greatly appreciate it if you could look into this matter and provide a solution to resolve these issues. I'm eager to continue enjoying EA FC Mobile without these frustrating problems.

Thank you for your time and assistance.

Sincerely,

Beasty (Username)