Crash Report handler
What happened to my game?.Why can't I access my game?Please tell me
Forum Discussion
18 Replies
- EA_Barry
Community Manager
Try these steps, thanks.
- Go through the Anti-Cheat troubleshooting here: https://help.ea.com/en/help/pc/ea-anticheat/
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- @sirsuthep Have you found a solution? Do you use the latest version of Windows Insider Dev or Canary Channel? If you use, problem is about the new versions. Its in "Known Issues" on Microsoft webpage.
- @IQuephI Do you have a link to the Microsoft webpage?
Is there a fix avaible? Or we just have to wait for Microsoft make a new version?
- @afranco23 Hoping they can get a fix in place! Same issue applies to Battlefield 2042 as well.
- @afranco23 I think EA should update his anti cheat for new Windows version code.
Doesn't work....
- @IQuephI Thanks!
you have to undo the windows update....resolved my problem
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