Darwin evo glitched due to injury and turned him back gold

I started the evolution for darwin nunez with a tradable darwin I just packed, it changed him to an evo card and I played 2 games, in the 2nd game he got injured so I used an injury card to heal him, this has then turned him back to a gold card with no possibility of evolving him yet has kept him as untradeable too, ea help say they won't return the founders token just so I can start the evo again as nobody else has reported this issue so now I can't evolve darwin which was literally the reason I bought the game.