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neqolo's avatar
neqolo
Seasoned Novice
2 years ago

Delay, traceroute EA FC 24

Hi!

Where can i get the IPs to traceroute network issues?

I live in Hungary, Budapest and I have massive delays, the game is nearly unplayable (mentaly for sure).

I play on PS5, everything is wired, ports open, DMZ open for ps5, I set DNS 8.8.8.8 and 8.8.4.4, in game settings also changed according to videos/tips online. My connection quality is perfect.

Guys, I am totally clueless. I called my ISP, they didnt see any troubles with my connection. Resterted router, PS5, I tried really everything. Tracerouting is the last thing I can check.. Please help.

10 Replies

  • neqolo's avatar
    neqolo
    Seasoned Novice
    2 years ago

    I have those ports open mate. 

  • OG_Bugsi's avatar
    OG_Bugsi
    New Novice
    2 years ago
    1. @neqoloYou've asked for IPs and what you got a list of ports. Guess its a company policy of EA to their employees to don't even give further information regarding the delay topic. Insane.
  • Szia, nekem is ugyan ez a problémám, én Zsarolyánban egy kis faluban élek, tavaly országos 4. Voltam a k&h 1v1 kupán. Már bővítettem gigás netre meg minden, de mégis 40-es ping-em van, bár azóta már tudomásomra jutott, hogy ez nem függ össze. Szeretnék én is alacsonyabb ping-et, ezért felhívtam a Telekomot, azt mondták, hogy kell nekik ping mérés illetve tracerute mérés, ezek nélkül nem tudnak mit csinálni.

    Ps5-ről fogalmam sincs hogy fog ez a tracerute mérés összejönni, illetve hogy az ip cím nélkül, mert azt az EA valószínüleg nem adja ki senkinek.

    Esetleg ha valamiben sikerül előrehaladnod, vagy tudsz segíteni nekem, kérlek majd jelezd felém.

    Segítségedet előre is köszönöm!

  • neqolo's avatar
    neqolo
    Seasoned Novice
    2 years ago

    What is the brand of your telekom router/modem?

  • 5R10's avatar
    5R10
    2 years ago

    I don't know.

    It look like this.

  • neqolo's avatar
    neqolo
    Seasoned Novice
    2 years ago

    Hi! It seems I found the issue.

    Seems super wierd, but when the IPTV Box is turned on, it causes the lag for the Ea Fc 24. (All other online games works perfectly and connection score is perfect as well). Telekom suggested to make a new subnet, so I set up a second router behind the Telekom ONT, and it seems good now, mostly even when IPTV box is turned on. (PS5 is connected to my second router, all other devices to ONT)

    Hope it can be a good information for further investigation for your developer team or other users who are facing the same problem.

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