Didn't receive FC Points after redeeming a code
I bought a code for 1050 FC Points and I redeemed it in the EA app but I didn't receive the points in game.
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey @KnockBlack,
Maybe this is a silly question, but do you play FC 24 on the EA app, or do you play it somewhere else (like on a console)?
Maybe this is a silly question, but do you play FC 24 on the EA app, or do you play it somewhere else (like on a console)?
On the EA app and it was a code for the EA app
- EA_QueenBee@KnockBlack,
Just making sure! It's happened more than a few times where folks have redeemed codes via the app and then play on consoles, so it's something I always check first.
If you didn't get any errors, then can you just double check that your code was actually for EAS FC 24, and not a previous game from the series? That also happens occasionally.Yea, I just realised it’s a code for FIFA 23 not FC24
I don’t have any way of transferring these points to FC24 do I?
- EA_QueenBee@KnockBlack,
Ah, I see the problem then. Unfortunately there isn't a way to transfer them over, other than that prompt you get when you start UT for the first time.
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