Forum Discussion

rafaelc01's avatar
2 years ago

"DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_RESET

I start the game and after 5 min if so, it appears the following message:

"DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_RESET ("The device failed due to a badly formed command. This is a run-time issue; The application should destroy and recreat the device."). GPU: "NVIDIA GeForce RTX 3050 Laptop GPU", Driver: 54584. This error is usually caused by the graphics driver crashing: try installing the latest drivers.

Then the game crashes and i need to restart the computer. I have already updated the drivers and unistall the fifa and install again and nothing changes. If i could get some help i would apreciate. I bought the game early and only this week is giving me problems.

7 Replies

  • Kharonise's avatar
    Kharonise
    Seasoned Newcomer
    2 years ago

    I'm having this problem since before launch. When I alt-tab it usually crashes. When it's crashing it crashes my discord and EA app too. I already made a clean install for gpu driver, tried bunch of other things sadly issue still persists. I'm also using RivaTunerStatistics I thought that was the issue because anti-cheat might be blocking it but even after disabling it issue still persists.

  • FC 24 I was playing from few weeks, suddenly from today it's crashing every time with DirectX function getdeviceremovedreason failed with dxgi_error_device_reset. 

    Attaching the screenshot and DirectX test result for your reference. Please help me to resolve the issue, as my PC is having minimum configurations for this game and it should not crash.

    Please help as I am die-hard football fan, can't live without playing for a single day, help me out.

  • FC 24 I was playing from few weeks, suddenly from today it's crashing every time with DirectX function getdeviceremovedreason failed with dxgi_error_device_reset. 

    Attaching the screenshot and DirectX test result for your reference. Please help me to resolve the issue, as my PC is having minimum configurations for this game and it should not crash.

    Please help as I am die-hard football fan, can't live without playing for a single day, help me out.

  • The game gives this error 5 minutes after opening and closes. This especially happens when we pause the game. so I lose a lot of points and I don't want to enter the game. I haven't been able to have a game night for a long time, I get angry and get caught up.

About FC 24 Technical Issues & Bugs

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