Disconnect after game counts as loss
I had finished one of my Champs games, which I won, and due to lag during the game I had to run internet troubleshooting which kicked me out of the game. Although I had won the game, and the game had...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerWhat I need is a screenshot of the CQR. Can you do that? You got part of it with the match history.
Hi, I have attached a few bits from the CQR but I’m not sure specifically what you are looking for to be honest, hope these are okay
- EA_Aljo
It looks like you're switching between a wireless and wired connection. Can you switch to a wired connection without using the booster and power cycle your equipment with the following steps? Unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. I'd like to see if bypassing the booster will help. This would be a good test to see if that's the problem or not.
I switched myself over as stated in the initial post, which logged me out post game and gave me the loss. The internet has not been an issue since the switch it is only the single game that I am querying
- EA_Aljo
The best I can do is troubleshoot your connection. The loss cannot be converted to a win.
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