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RakunEvdeKal0's avatar
RakunEvdeKal0
2 years ago
Solved

EA Account Not Linked Amazon Prime Account

Hello, I want to link my EA account to my prime gaming account, but I am faced with a linked account found error. It is written somewhere that it can be changed only once as a solution to this. Can y...
technical issues
  • EA_QueenBee's avatar
    EA_QueenBee
    2 years ago

    Hey @RakunEvdeKal0,

    Unfortunately an EA account can only ever be linked to one of a particular type of account in its lifetime. If you look at our Amazon linking article:

    • You can only link your EA Account to one Amazon account, so make sure to choose an Amazon account you’ll always have access to.

      If you unlink your accounts, you can’t link to another Amazon account. 

    You can still relink the old one if you'd like, but you won't be able to link a new Amazon account.

EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @RakunEvdeKal0,

Unfortunately an EA account can only ever be linked to one of a particular type of account in its lifetime. If you look at our Amazon linking article:

  • You can only link your EA Account to one Amazon account, so make sure to choose an Amazon account you’ll always have access to.

    If you unlink your accounts, you can’t link to another Amazon account. 

You can still relink the old one if you'd like, but you won't be able to link a new Amazon account.

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