Forum Discussion

1 year ago

Solved

ea app

I redeemed a code for fc25 ultimate edition but I can't install it because its not in my libary

technical issues

EA_Aljo
1 year ago
@m7kd

It would be good to contact an advisor and make sure there were no issues with the purchase. Please follow the instructions here for opening a case. Thank you.

Icon for Community Manager rank

Community Manager

1 year ago

Hi there, @m7kd

Please try clearing the cache for the EA App with the instructions here. Let me know if that helps or not. Thanks!

m7kd
1 year ago
I tried that three times and it didn't work
- EA_Aljo
  Community Manager
  1 year ago
  @m7kd
  
  It would be good to contact an advisor and make sure there were no issues with the purchase. Please follow the instructions here for opening a case. Thank you.
  - m7kd
    1 year ago
    I tried to contact them with many devices but it's not working I write my name and email then I click continue but they always throw me out

Featured Places

FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 1 year ago

20,869 Posts

Recent Discussions