Forum Discussion

TheViperMB's avatar
TheViperMB
2 years ago

EA DELETED MY ULTIMATE TEAM AND NOT HELPING

I played EA FC 24 in EA PLAY. Then EA changed to dollar in Türkiye so i could not afford it. I bought the game from Epic Games and linked my account to the exact same EA account. The name of my team ...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hello, @TheViperMB 

If you unlink your device account from your EA account and then link it to a different EA account, you will lose all your content and progress. The only way to get it back is to relink the device account to the original EA account.

  • TheViperMB's avatar
    TheViperMB
    2 years ago

    ı linked it to the original EA account from th beginning but i lost my Ultimate Team. And EA is not helping me,they do not care!!!!!!!

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @TheViperMB 

      An advisor will need to investigate this. To get in touch with one, please open a case here.

      • TheViperMB's avatar
        TheViperMB
        2 years ago

        i did 1 week ago they just send useless link which says same thing as you said everytime.NOONE HELPS

About FC 24 Technical Issues & Bugs

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