3 years ago
EA FC 2024 not found in EA App
I redeemed a code for EA FC 2024 which I bought from CD Keys, once I redeemed it the game was nowhere to be found. I have tried all fixes suggested to me and have contacted both EA and CD Keys for ...
Based on my research, it appears that purchasing the game from unauthorized retailers may lead to issues in FC 24. Even if you previously bought the game from such sellers without facing problems, it seems that this issue has emerged in FC 24. I found an EA help article stating that unauthorized retailers often sell digital games as "CD keys," and purchasing these from unknown sources increases the risk of obtaining an unauthorized or illegally obtained product. If you contact the EA Support team, they will also advise you to get in touch with your retailer. I advise you to get in touch with your retailer, request a refund, and then buy the game from an authorized retailer again to avoid any further problems.
I think i'm just unlucky with my cd key i got. Last year i bought Fifa 23 from the same place (cdkeys.com) and never had these issues. My mates bought EA Sports FC 24 from the same website, and didn't have this issue. Surely EA can see that the Key is legit and at least add the Game into my library instead of disabling it. Am waiting a response from the cdkeys.com guys themselves.
I'm now am no longer having issues. After a few days, i re-opened the Ea app, cleared the cache and now the game is appearing in my library.